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We’re not hiding our Terms and Conditions away in a corner. They’re right here, as they have to be, because every investment out there comes with a certain degree of risk. We’ll try to guide you through them so you know what you’re agreeing to…
The Sanlam Group is a full member of the Association for Savings & Investment SA (ASISA). When you invest in a unit trust (also called a collective investment scheme), your money is pooled with the money of other investors. This pool of money is used to buy a portfolio of assets, such as shares (equities), bonds or listed property. As an investor, the value of the units you own is calculated by taking the number of units you own and multiplying them by the latest ruling price per unit. Forward pricing is used. Also, you’ll find details of what each fund invests in, as well as its risk profile, specified in the fund fact sheets.
The price per unit (excluding money-market type funds) goes up and down according to the value of the underlying assets in the relevant portfolio. As is always the case, neither your capital nor the return of your investment is guaranteed for any unit trust fund investment. For information on unit trusts and how they work, along with our full range of funds and the relevant fund fact sheets, please visit www.sanlamunittrusts.co.za or call us on 0860 100 266.
We’re working to keep things cheaper and more profitable for you by not charging any performance fees or rebates. You’ll find a schedule of fees, charges and maximum commissions on the Minimum Disclosure Documents. Remember you can obtain the Effective Annual Cost (EAC) of your investment by making use of our EAC Calculator. Please do bear in mind that...
Please make sure you send us your completed instruction (including supporting documents) before the transaction cut-off time. The SA business day transaction cut-off times for our funds are:
As a member of the Association for Savings and Investment SA (ASISA), we follow ASISA’s Unclaimed Assets standard.
More information on the ASISA Standard on Unclaimed Assets and the processes is available on www.asisa.org.za or from our client service centre on 0860 100 266. Please note that to prevent your investment becoming an unclaimed asset, it is your responsibility to inform us of any change in your personal information.
It's your responsibility to keep us informed of any changes in your banking details, personal information or current identification information (e.g. change of address, change of surname and contact details). If any of your details have changed, you will need to complete an Investor Details Update form available from www.sanlamunittrusts.co.za.
Unit trusts are a flexible investment option, which means that you can make changes to your investment as your personal circumstances change. This means you can change your fund selection, sell some or all of your units, and make additional investments. If you are uncertain about the impact of the changes you want to make and how it could impact your original investment goals, please speak to a financial adviser or broker.
We want to give you outstanding client service, but sometimes things do go awry.
Sanlam Arbitrator contact details:
Fax: +27 21 957-1786
We collect certain personal information about you in order to offer you the best possible service. Here’s how we keep that information safe
Sanlam and all its group companies are required to collect relevant information from each client to ensure their identification and classification for tax purposes is correct according to the IGA, and report on these clients to the South African Revenue Services ("SARS") where necessary. The Intergovernmental Agreement ("the IGA") entered into between the Governments of South Africa and the United States of America was designed to improve international tax compliance and to implement the Foreign Account Tax Compliance Act ("FATCA"), and equivalent IGAs between the Government of South Africa and any other countries.
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